Global Facility Management for High-Performance Workplaces

Corporate & Workplace Management

XIPHIAS manages the everyday corporate operations that shape how your organization feels and performs – from reception and helpdesk to mailroom and meeting rooms. Our teams act as an extension of your workplace, HR and admin functions, giving you a consistent, global-standard experience across locations.

What we manage for you:

• Front-of-house services – reception, visitor check-in, ID badges and coordination with security and hospitality teams.
• Helpdesk & ticketing – capturing service requests, routing them to the right teams (IT, admin, housekeeping, technical) and tracking closure against SLAs.
• Mailroom & logistics – incoming/outgoing courier, document handling and inter-office distribution with clear records.
• Workplace coordination – meeting room bookings, pantry support, seating coordination and daily floor walks to prevent escalations.

How we operate:

• Standardised SOPs for every touchpoint and escalation path.
• Trained, groomed and background-checked teams for corporate & international clients.
• Digital reports and dashboards for visibility into volumes and service quality.
• Scalable model – from one HQ to multi-city, multi-country portfolios.

Security & Risk Management

We design and run integrated security operations that protect people, information and critical assets across corporate offices, campuses, industrial sites and logistics hubs. Our approach combines disciplined guarding, clear procedures and technology.

Core security operations:

• Manned guarding at gates, lobbies, control rooms and critical zones.
• Access control for employees, visitors, vehicles and materials.
• CCTV monitoring, patrols and incident logging from command centres.
• Visitor management systems, ID badges and movement tracking.

Risk & compliance:

• Site risk assessments and security SOP design.
• Emergency response, evacuation drills and incident investigation support.
• Coordination with local authorities and client HSE / Risk teams.
• Regular audits, training refreshers and performance reviews.

Housekeeping & Cleaning Services

Our housekeeping teams keep offices, campuses and high-traffic areas hygienic, safe and presentation-ready. We combine daily routines with planned deep cleaning to meet global workplace health and hygiene expectations.

Scope of services:

• Daily housekeeping and janitorial services across all floors.
• Restroom hygiene management with defined cleaning frequencies.
• Deep cleaning, disinfection drives and periodic project cleaning.
• Facade, glass, carpet and floor care, including machine-based cleaning.

Standards & controls:

• Colour-coded tools and approved chemicals for safety and consistency.
• Checklists, supervision and digital audits to monitor quality.
• Training on hygiene, safety, PPE and customer interaction.

Technical Maintenance (Hard Services)

Our engineering teams keep your critical building systems – power, cooling, water, fire and life safety – reliable and compliant. We work with OEMs and client engineering teams to protect uptime and safety.

Key systems we manage:

• HVAC systems, chillers, AHUs and ventilation.
• Electrical distribution, DG sets, UPS, lighting and controls.
• Plumbing, water supply, STP/WTP coordination.
• Fire detection, suppression and statutory safety equipment.

Maintenance approach:

• Preventive maintenance schedules and OEM-recommended checks.
• Breakdown response with defined TATs and escalation matrix.
• Asset registers, logbooks and compliance documentation.
• Energy, safety and reliability improvement initiatives.

Hospitality & Guest Experience

We bring five-star hospitality sensibilities into corporate and institutional environments. Every visitor, partner and VIP experiences your brand in a consistent, high-touch way.

Where we add value:

• Guest relations and concierge desks.
• Lobby and lounge management with strong visual standards.
• VIP, protocol and delegation handling.
• Support for townhalls, board meetings and special events.

Team standards:

• Grooming, communication and service etiquette training.
• Alignment with client brand guidelines and security protocols.
• Continuous feedback and service-improvement initiatives.

Food & Pantry Services

We manage pantry and cafeteria interfaces so your people enjoy reliable, hygienic and well-coordinated food experiences at work.

Scope of services:

• Pantry operations, beverages and snacks across floors.
• Meeting room F&B coordination and event catering support.
• Cafeteria supervision and vendor coordination.
• Inventory checks and hygiene monitoring.

Landscape & Outdoor Management

We design and maintain green and open spaces that improve wellbeing, reflect your brand and enhance asset value across campuses and developments.

What we take care of:

• Lawn, garden and pathway maintenance.
• Tree care, pruning and seasonal plantations.
• Outdoor lighting, signage and seating areas (in coordination with clients).
• Indoor plantscaping and floral décor for lobbies and key areas.

Waste, Environmental & Pest Management

We support your sustainability and compliance agenda with structured waste, environmental and pest management programs across sites.

Our role:

• Solid waste collection, segregation and storage areas.
• Recycling and vendor coordination in line with local regulations.
• Pest control and vector management with safe, approved methods.
• Support for ESG targets, audit preparedness and reporting inputs.